Complaints.com received the following consumer message on April 4, 2003:
From: Melba king [rmking@lvnworth.com]
RE: Cascade dishwasher detergent - glasses keep getting a scum on them
i have been using your cascade dishwasher detergent for some time and it seems like my glasses keep getting a scum on them. i can't decide if i use too much soap or just what is the problem.
from what your bottle says that it is pure clean, pure shine pure rinse formula, i don't feel i should ;have to buy a bottle of expensive rinse to get my glasses shining. can you give some idea what the problem is. i'm just not happy with cascade.