yeah I saw when he posted that. He complained of a bad service like all of us do when a bad service is given to us (and we paid a good service's worth), difference is his influence is huge so that complaining message got to a lot of people. Why not? I know I tell my friends when I get fucked over in a restaurant or a store or my phone company or whatever, why can't he? It certainly teaches the company a lesson to provide quality cause you never know when you will dissatisfy an opinion leader