Fuuuucck...just got my Q1 quota

[JayKeeley]

Most common responses to EPP:

1. "Nah, if it breaks down, I'll just buy a new one" (usually after he/she has bought a crappy washer/dryer.)

2. "Well, it's new, so it should last beyond 5 years, right?"

3. "No, I never buy those things, though I know I should."

4. "Can I buy it after my manufacturer warranty expires?" Um, NO!!!!!!!

And it's funny, because these are the people who expect you to fix it after their warranty has run out.

FWIW, I ALWAYS get the extended warranties on anything I buy, whether it be TV, hoover, washing machine, etc.

I think I've been through 3 vacuum cleaners in the last 3 years, and I'd be f'd if I didn't have the extended warranty. I also needed to replace the motor on my washing machine -- that was covered. (Plus they came to my house and even did the work, so it covers labor too).

It is tough buying it though, knowing that if you don't use it, it's basically pure profit to whoever's selling it. It's like any insurance I suppose.

 

[lurch70]

It is tough buying it though, knowing that if you don't use it, it's basically pure profit to whoever's selling it. It's like any insurance I suppose.

that is exactly what it is ... pure profit if not used.

in the 80's and 90's they were really scammy, as usually the places dealing with the repairs were outside companies not affiliated with the store selling them ... so bad service was the norm and they got a bad name.

i do believe nowadays mosy big chains handle all this inhouse.

 

[JayKeeley]

Ours - well, my division (Enterprise Sales) - works off a renewal base + YOY (year-over-year) growth.

The accounts I've been "assigned" for 2006 carry a 2005 expenditure of $1.47 million. My quota is based off that + growth, which is why I'm being asked to produce $450k in just 1 quarter (as you can see that's much more than 1/4 of $1.47 million).

On top of that, I'm entirely new to this role (Enterprise), so I've basically been thrown in the deep end, lol

Ho ho, here, go grow your business by 30% in 8 weeks.

May the force be with you.

And remember, there's always Amway.

 

[JayKeeley]

in the 80's and 90's they were really scammy, as usually the places dealing with the repairs were outside companies not affiliated with the store selling them ... so bad service was the norm and they got a bad name.

i do believe nowadays mosy big chains handle all this inhouse.

Nope - Best Buy still outsource.

 

[MadeInNewJersey]

Ho ho, here, go grow your business by 30% in 8 weeks.

May the force be with you.

And remember, there's always Amway.

no shit!

I will say this, in 24 hours, I've got about $81k lined up to close within 3-4 days, so I guess it can be done.

 

[J.]

those are pretty cheap ...

I would never get it on small stuff ... but big items I usually do.

man I remember we had an answer for all those ojections ... they are always the same ...

do you get paid comission for selling them?

it is easier to sell them to people buying an expensive refrigerator or the front load washers/dryers as opposed to buying those $187 shit dryers.

yeah, I get salary+commission on most anything I sell + overtime (usually I work 50+ hours a week)+ a bonus if the margin in the department is good.

and most of the time, it's just helping the customer pick out which one they want, instead of giving them a sales pitch.

 

[MadeInNewJersey]

Overtime? who the fuck gets overtime on a salaried job? unheard of

 

[J.]

Me! I do! I do!

 

[lizard]

I can work overtime only when its approved in advance. otherwise, I can accrue credit hours, which supplement my annual leave (as opposed to sick leave).

 

[lurch70]

Me! I do! I do!

so you are a manager there J?

 

[J.]

no. Sales Specialist. i basically make the department look good and help customers when they show up. it's pretty easy, but it is retail, so you get that "special" 1 customer a day who thinks I should just drop down and lick his boots

 

[JayKeeley]

customer facing jobs = teh suck

"The customer is always right" blah blah - fuck that.

J - didn't you go to college and stuff?

 

[J.]

Graduated with a bachelor's degree.

 

[JayKeeley]

Huh. And I suppose you paid tuition fees and everything?

EDIT: What did you graduate in?

 

[lizard]

the most overused question in college: what's yer major.

me: political science, with a minor in history.

 

[lurch70]

graduated in Media Arts ... horsehit ... film, tv, radio ... i had this dream of beign a director ... well in my business where I mostly do project management and make ideas happen is kinda like that ... so ugh ...

but I paid my dues in all kinds of shit jobs after college also ... retail is not as bad as its made out to be ... just don't get stuck in it for long ... they do seem to have lifetime memberships like the Mafia

 

[J.]

i graduated in the same shit as lurch with a minor in business. worked phone sales for a year, customer support for 3 and now lowes for 7 months. i know what i want to do, but it requires a major shift in finances, which atm, i simply cannot do right now.

 

[JayKeeley]

Yeah but in America, you PAY to go to college. That means you have to pay back these massive loans. Why everyone doesn't just go into investment banking is beyond me.

I swear, Goldman Sachs and JP Morgan paid out $60K bonuses to their receptionists for '05.

 

[MadeInNewJersey]

i graduated in the same shit as lurch with a minor in business. worked phone sales for a year, customer support for 3 and now lowes for 7 months. i know what i want to do, but it requires a major shift in finances, which atm, i simply cannot do right now.

I had no idea you were a step my pals now

 

[J.]

haha, a what?