i think i'm having problems with my MOTU 8PRE after 1 day HELP!

[jesterroot4]

so i got it yesterday...
and ever so often, my sound will start to glitch, e.g. when streaming a video of youtube my sound sometimes start to glitch.

and i also sometimes cant get windows media to play anything
a screen pops up saying that theres something not right with my 'sound device'

help anyone?

cheers

 

[MetalJonesy]

hmm dude, ive never had it happen to my motu yet, but i only use it as a soundcard when actually tracking and mixing, all other times i use my SBlive card. Have you any other forms of sound device? does the problem ever occur when solely using production software??

i used to have some issues with my old 828 units, the first one would glitch quite a bit, and my second one always used to change its sample rate depending on if i was watching tv on my comp, or listening to music, give the guys on the motu tech links a quick shout, and if they cant solve it, speak to music track, the UK distributers, and see what they can do, they are really helpful in the UK

 

[006]

Yeah, that is odd. I've had my 8Pre for a pretty long time now and have yet to have a single pop or click. I use mine as my only source of input or output, so browsing the net (YouTube, MySpace, etc.) I hear audio through the 8Pre with no problems. But I am using it on my G5 desktop and my G4 laptop. I would suggest updating any software drivers and firmware as well. If that doesn't help try asking about it on the MOTU forums (www.unicornation.com, I believe).

~006

 

[KillFrenzy]

Well, I can't say my 8pre works flawlessly, but in fact I don't know if my issues are MOTU's or Win's. Win simply won't boot if the interface is already turned on. If it's turned on after Win is loaded, I have to turn the volume knob to get any sound out of it. And most of the times, Winamp will show a nasty device warning. But it does not affect 8pre's functionality at all. Glitches are often a buffer issue, but never happened to me.

 

[Razorjack]

Where did you get it from?

 

[ExDown]

so i got it yesterday...
and ever so often, my sound will start to glitch, e.g. when streaming a video of youtube my sound sometimes start to glitch.

and i also sometimes cant get windows media to play anything
a screen pops up saying that theres something not right with my 'sound device'

help anyone?

cheers

First thing that comes in mind is; have you downloaded the SP2 fix for firewire? And the next thing; do you use a wireless internet connection?

Have some problems with pops/click with my firebox when enable'ing the wireless network. Hope it works out for you!

 

[greyskull]

But I am using it on my G5 desktop and my G4 laptop.

~006

That'd be why it works then!:Smug:

 

[006]

That'd be why it works then!:Smug:

Well, I didn't want to say anything but....yeah.

~006