I'm sure some of you have heard this already, but I found it rather funny so I thougt I would pass it on. 
Subject: MOUSE BALLS
I don't know how they wrote this with a straight face. This
was a real memo sent out by a computer company (IBM) to its
employees in all seriousness. It went to all field engineers
about a computer peripheral problem. The author of this memo
was quite genuine. The engineers rolled on the floor!
Especially note the last couple of sentences.
Re: Replacement of Mouse Balls.
If a mouse fails to operate or should it perform erratically,
it may need a ball replacement. Mouse balls are now available
as FRU (Field Replacement Units).
Because of the delicate nature of this procedure, replacement
of mouse balls should only be attempted by properly trained
personnel. Before proceeding, determine the type of mouse
balls by examining the underside of the mouse. Domestic balls
will be larger and harder than foreign balls.
Ball removal procedures differ depending upon the manufacturer
of the mouse. Foreign balls can be replaced using the pop off
method. Domestic balls are replaced by using the twist off
method. Mouse balls are not usually static sensitive. However,
excessive handling can result in sudden discharge. Upon
completion of ball replacement, the mouse may be used
immediately. It is recommended that each person have a pair of
spare balls for maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local
personnel in charge of removing and replacing these necessary
items. Please keep in mind that a customer without properly
working balls is an unhappy customer.
Subject: MOUSE BALLS
I don't know how they wrote this with a straight face. This
was a real memo sent out by a computer company (IBM) to its
employees in all seriousness. It went to all field engineers
about a computer peripheral problem. The author of this memo
was quite genuine. The engineers rolled on the floor!
Especially note the last couple of sentences.
Re: Replacement of Mouse Balls.
If a mouse fails to operate or should it perform erratically,
it may need a ball replacement. Mouse balls are now available
as FRU (Field Replacement Units).
Because of the delicate nature of this procedure, replacement
of mouse balls should only be attempted by properly trained
personnel. Before proceeding, determine the type of mouse
balls by examining the underside of the mouse. Domestic balls
will be larger and harder than foreign balls.
Ball removal procedures differ depending upon the manufacturer
of the mouse. Foreign balls can be replaced using the pop off
method. Domestic balls are replaced by using the twist off
method. Mouse balls are not usually static sensitive. However,
excessive handling can result in sudden discharge. Upon
completion of ball replacement, the mouse may be used
immediately. It is recommended that each person have a pair of
spare balls for maintaining optimum customer satisfaction.
Any customer missing his balls should contact the local
personnel in charge of removing and replacing these necessary
items. Please keep in mind that a customer without properly
working balls is an unhappy customer.
