iTunes is, simpy put, the best media management and playback software available for free anywhere on any platform... tried them all.. and iTunes destorys them, hands down.. however, you do have to actually learn something about the software... if you have simply tried it without bothering to learn what any of the "preferenced" (sic) options or on-screen buttons beyond play/stop/skip/pause acutally do, then you are wee-todd-did, and should not be allowed near computers of any sort, ever. And you'll have to grasp the difference between an album and a playlist, and grasp the usefulness and power of playlists, and also when you need one and when you don't.
you do need to also make sure to turn of the itunes store and mini-store crap, like the little arrows that direct you to the store and the store panel that pops up by default at the bottom... they are annoying, and luckily very easy to turn off permanently. Sonically you will also be wanting to turn of Sound Check, Sound Enhancer, and the EQ... i turn off the Crossfade feature as well because it annoys me. with all that done, and a few minutes invested in how to use the organizational genius of iTunes, and you'll never look back... PC or Mac... doesn't matter. i challenge yer asses to name one thing that "sucks" about iTunes that i can't point out that it's just you being a window-licker.
it's on, bitches.