official shop

[tacodeguasha]

Hi, i made an order a mounth ago more or less, and i still not receive nothing, i don´t know if this is normal but i think that this is not a serious official shop. Is sad but true.

regards.

 

[Phanto]

Have you e-mailed merchandise@symphonyx.com and asked about your order?

 

[Jax]

There are any number of contacts listed on the band's website that you could speak to about this, first and foremost being the merchandise admin himself (see above post for his address); the message forum isn't the place to have such a concern resolved.