typical phone call...
(we sell toner cartridges and repair printers)
customer:"hi, our (fill in the blank) isn't working"
me: "did you (fill in the blank)?"
which is usually something stupid like, push a button or pull the seal from a toner cart.
customer:"mmmm, yea... we've tried everything."
me: "but did you try (fill in the blank)?"
customer: "i'll try it again, and call back if it's still not working."
me: "ok."
(still waiting by the phone)
(we sell toner cartridges and repair printers)
customer:"hi, our (fill in the blank) isn't working"
me: "did you (fill in the blank)?"
which is usually something stupid like, push a button or pull the seal from a toner cart.
customer:"mmmm, yea... we've tried everything."
me: "but did you try (fill in the blank)?"
customer: "i'll try it again, and call back if it's still not working."
me: "ok."
(still waiting by the phone)