To whom it may concern:
I enjoy eating at Chipotle, mainly because the food is delicious and it comes in a good quality for what you pay for. However, because of a new nutrition program, I am limited in my ability to eat out to once or twice a month, and I look forward to a burrito on those days. The past two times now I've gone into your establishment, I've ordered a carnitas fajita burrito. The problem is, each time, I'm given what amounts to a very large tortilla filled with lettuce. I don't mind so much if I'm skimped on rice, lord knows I don't need the extra carbs, but when I'm served a meal on a tortilla roughly the circumference of the moon, and need to eat just over 1/2 of it to find any meat, or fajita vegetables, I find myself disgusted that I've just paid roughly $10 for what equates to a lettuce salad wrapped in a warm Mexican bread bowl. This is not what I look forward to. The fillings provided recently in the normal burritos would fill the one of the 3 soft-shell tacos to an acceptable amount. I am not the only one who has noticed this either, as several people in line during my visit had to request an adequate amount of the food they assumed they were paying for. I hope that you bring this information to your employees so that those of us who empty our wallets for full stomachs are not left wondering what were going to do for lunch.
I enjoy eating at Chipotle, mainly because the food is delicious and it comes in a good quality for what you pay for. However, because of a new nutrition program, I am limited in my ability to eat out to once or twice a month, and I look forward to a burrito on those days. The past two times now I've gone into your establishment, I've ordered a carnitas fajita burrito. The problem is, each time, I'm given what amounts to a very large tortilla filled with lettuce. I don't mind so much if I'm skimped on rice, lord knows I don't need the extra carbs, but when I'm served a meal on a tortilla roughly the circumference of the moon, and need to eat just over 1/2 of it to find any meat, or fajita vegetables, I find myself disgusted that I've just paid roughly $10 for what equates to a lettuce salad wrapped in a warm Mexican bread bowl. This is not what I look forward to. The fillings provided recently in the normal burritos would fill the one of the 3 soft-shell tacos to an acceptable amount. I am not the only one who has noticed this either, as several people in line during my visit had to request an adequate amount of the food they assumed they were paying for. I hope that you bring this information to your employees so that those of us who empty our wallets for full stomachs are not left wondering what were going to do for lunch.
)
