Fuck iMac's and fuck Snow Leopard!

[setyouranchor]

My god, the problem I have with Airport connection is unreal, I've got to the point now where I've deleted and re installed my whole OSX from the disc and now it wont even find my router.

I've read that this is a problem with lots of iMacs and even computers on anything later than OSX 10.6.1

I've tried every work around under the sun, including:

Moving the router into the same room
Turning off all security on the router
Adding my computer to my routers "allow" list
Tried different routers

It would find the network but not connect, and if it did, it would be once in a blue moon and for about 20 minutes.

I've tried network diagnostics to fix it, which would occasionally help.
Downgrading my airports firmware by downloading the 10.6.4 combo update and extracting the particular files and replacing them with the ones that are already installed.

You get the idea. I've tried pretty much EVERYTHING except actually opening my machine up and looking at the actual hardware inside.

I still have a years warranty as its only a month old, but if any of you can shine ANY light on this which might be helpful, please do! I'm pretty sure I would have tried it, buts its worth a shot

Thanks guys!

 

[egan.]

Apple's tech support has been second to none IME. If you are under warranty, use it. Between work and home I have 5 macs of various models and I can assure you this isn't normal and I doubt it's common. Your card was probably defective out of the box. Call them or if you're near an apple store take it in. The support is system is part of what you paid for.

 

[ratsapprentice]

The best solution for wireless trouble is a cable.
If possible.

 

[setyouranchor]

Thanks Egan, your right. I'm going to give them a call tomorrow as my nearest apple store (with genius support) is an hour away and this machine is heavy as FUCK and I dont really want to be lugging it around town.

There isnt really an option for me to use a wired connection right now and as Egan stated, I think I should really make the most of what I've paid for and sort it out. I actually tried a shared internet connection via firewire from my macbook to my imac, which did work but the connection was slow as shit and to be honest, i dont want to have to use that as my internet source.

Just tried a hardware test on my machine and had a "No trouble found" message which makes me think it could be software... who knows!

 

[setyouranchor]

Just to add, the machine is a 2.93, 27 inch iMac i7. I bought it refurbished (which assured me it went through quality control and works as new) and it is a mid 2010 model.

I'm SO annoyed with the way this has panned out. Has anyone had any talks with apple about faulty goods and receiving any compensation? I've read online on apple forums, that some people have demanded a new machine be sent to them first, before they send their machine off to be repaired (their credit card is on file incase they dont sent off their faulty machine) and others have received the option of a $250 "sorry" payment, or total refund and return the machine, which I do NOT want to do as it took me long enough to find it on the official apple site for a reasonable price. I'm starting to get pissed off with all I've heard about Apple customer support. I've had the first iPhone, iPhone 3GS, iPhone 4, 2 Macbooks and had trouble with all of them.

iPhone software fucked up and they offered no help from what I already knew and ended up fixing it myself, Macbook track pad broke and had to aslo resolve to fixing that myself.

 

[ahjteam]

15m CAT5 cable: $3. Problem solved.

 

[setyouranchor]

Again, as I'm at the very top of my house and the router is at the bottom, its messy and not practical to have the wire running from one side of my house at the very bottom, to the other side at the very top.

I bought a repeater the other day to boost my signal, but first needed to check if I could actually connect to both routers, which it did not, even when the routers were right fucking next to it.

I dont think its an unreasonable thing to ask of Apple to have a working airport card rather than find a work around just to save hassle.

 

[ahjteam]

Again, as I'm at the very top of my house and the router is at the bottom

Okay, my bad. 30m CAT5 cable: $5. My reasoning: You are not on a laptop, so you don't really need a wireless connection.

 

[oroinvictus]

As egan said, if you have applecare, take it to the store. As far as I know, apple doesn't just hand out compensation money unless it's a big problem. To ahjteam, no, he isn't on a laptop, but the imac is still capable of wireless networking, and what's the point of having a computer with wireless capabilities if you're running a hard line to it all of the time? I can understand setyouranchor's frustration. I take it you've never run a 100 ft. ethernet cable from floor to floor, I had to in my old house and it was more trouble than it was worth.

 

[setyouranchor]

To ahjteam, no, he isn't on a laptop, but the imac is still capable of wireless networking, and what's the point of having a computer with wireless capabilities if you're running a hard line to it all of the time? I can understand setyouranchor's frustration.

This.

Going to ring apple tomorrow morning and sort it out. Hopefully they can collect it and get it sent off rather than me drag it out as it weighs a fucking ton and cost a ton.

 

[vaiman]

Hope you get sorted.
Ethernet over mains is worth looking at if you have the spare cash. My router is also downstairs and these badboys work a treat.

eg
http://www.pcworld.co.uk/gbuk/devolo-1383-dlan-highspeed-ii-starter-kit-00939029-pdt.html

 

[JeffTD]

Okay, my bad. 30m CAT5 cable: $5. My reasoning: You are not on a laptop, so you don't really need a wireless connection.

Are you serious? Fuck off already.

 

[egan.]

I've had issues with macs before. There is an apple store five minutes from me and I've had batteries, drives and logic boards all replaced for free and all within 24 hours (but usually while I waited).

Everyone telling you to buy something else would be right in a different situation but they're wrong in this case. It's new. Every aspect of it should function 100% correctly.

 

[DeclanWhite]

Are you serious? Fuck off already.

+fucking 1

 

[nervirasme]

It might be a dumb question but - have you updated your newly installed OS X via "Software Update"? I had an iMac and I also had the same problem when they released Snow Leopard and I had to wait until they sorted it out with updates ("Software Update" does both software and hardware/firmware updates so be sure to have the latest... and update whatever it offers you that is system related...). Good luck!

 

[oroinvictus]

It's new.

I believe he said it was refurbished, actually.

 

[Jarkko Mattheiszen]

I believe he said it was refurbished, actually.

Same thing, it should be in 100% working order.

 

[ratsapprentice]

I've got a refurbed iMac and iPod, and I can guarantee that they are as close to new as you could imagine.
Apple refurbs are incredible, would definitely buy a refurb in preference of new every time, assuming the price is right ofc.

 

[oroinvictus]

I'm not doubting their refurbs, my next mac is probably gonna be a refurb, just pointing out that it wasn't 100% fresh off the factory line new.

 

[JeffTD]

I'm not doubting their refurbs, my next mac is probably gonna be a refurb, just pointing out that it wasn't 100% fresh off the factory line new.

Once again, doesn't matter. Comes with the same exact promise from Apple of working 100% as their '100% fresh off the factory line new' models.