i just can't get over it

minxnim

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Aug 2, 2002
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I guess at the store two nights ago this guy came in who was the most pathologically obese dude either of the workers had ever seen: middle-aged, middle-class-looking white guy who weighed 4-500 pounds.

He started screaming at both of them because the store doesn't take credit cards..."What do you mean you don't take cards? Everyone takes cards! What's wrong with you? I demand you take my card!" while they're patiently like "Sir, we don't have a card zipper machine thing, there's nothing we can do, leave a comment card for the owner..."

Finally he consented to using cash, but he wanted to go to the bathroom first. He couldn't fit through the doorway to get to the back room where the bathroom is, though, and began to scream at the employees again. "How can you not have a bathroom available for use?!" They calmed him down and he said he wanted a chocolate-dipped waffle cone, which the store doesn't carry. Again, another tirade. He made them pull out the whole tray of non-dipped waffle cones and hold each one up in turn until he picked the one he wanted (which was the last one they held up).

"What's your largest size?" he asked. The told him three scoops. "Well, I want four, then." They argued with him briefly and then said fine and went to get him ice cream just to get him out of there.

The girl came from the back room with the ice cream half scooped because she heard more shouting. Apparently the guy had charged him for 3 scoops + 1 scoop (I would've just charged him 75 cents more, or something, but I think everyone was pretty frazzled by this point) and he was shouting about how he should be able to buy however much ice cream he wanted and why didn't we have prices listed for individual scoops? He then noticed a crack had appeared in his cone as she was trying to get four scoops into it, and began to abuse her. The male worker (who was in charge) took the cone from the girl and told her he would take care of the customer and not to worry about it, and the man started bellowing, "TWO PEOPLE HAVE TOUCHED MY CONE! I'M VERY PARTICULAR ABOUT MY CONES AND I DON'T WANT YOU TOUCHING IT!" (he'd touched only the paper gripping part) "THE CONE IS RUINED."

Whereupon he was told we don't want your business, sorry, sir, get out, you're scaring the other customers (who were, indeed, scared-looking). He demanded their names and the number of the owner--they complied--and stormed out.

anyway, sooo, I guess the point of that story is that there is definitely some mental illness involved with THAT level of obesity...it's not just a physical thing in most cases, I don't think.
 
I'm glad to hear that your coworkers didn't put up with his shit and kicked his fat ass out. that kind of customer behavior is totally unacceptable and I freak out when managers have tried to make me take it. fuck that.
 
yeah, i don't think you can accuse them of being unfair to him at all.

the sad thing is i bet this guy does from business to business and does this sort of thing and has probably done it for years. it's probably his only form of social interaction. he must be a very, very sad man.
 
I used to work at an upscale yuppie grocery store and had to put up with so much bullshit from people who expected everything in life handed to them on a silver platter. fucking obnoxious.
the memory that sticks out most is when I was working in prep foods and some guy accused me of mis-weighing his food so as to overcharge him. I was shocked and said "what are you talking about?!?" why the fuck would I do that? maybe AFTER he accused me I would, but only because he was being an ass. I later found out my coworkers (incl my wife) intentionally gave me that customer b/c he was difficult and didn't want to deal with him. they were yukking it up as I was freaking out.
 
wow, almost as bad as my clients. if that guy was on crack it'd be like my clients. - the ice cream. that sucks. good for them for kicking his fat ass out.