so I call Virgin music today to check on the availability of a CD. I'm bouncing around on their automated phone system for about 20 minutes, continually pressing "press two for the music department", and every other option trying to get a human being.
it kept bouncing me back to the main menu because there was no answer. I finally lose my patience and press the option for the manager, and get voice mail.
"Hello (I say)...does anyone in your fucking store answer the phone? I've rarely experienced customer service this poor...I just thought you should know."
So on my lunch break I drive up there and the place is closed, signs down, etc.
I completely wasted some of my already scant supply of righteous indignation.
it kept bouncing me back to the main menu because there was no answer. I finally lose my patience and press the option for the manager, and get voice mail.
"Hello (I say)...does anyone in your fucking store answer the phone? I've rarely experienced customer service this poor...I just thought you should know."
So on my lunch break I drive up there and the place is closed, signs down, etc.

I completely wasted some of my already scant supply of righteous indignation.