Sony: PSN Information Officially Compromised

[Skinny Viking]

I set up alerts with my credit card ... my car expires in a month so they told me not to worry and they would verify every purchase directly with me over the phone until my new card is issued just in case. all passwords changed except on the PSN, still can't access anything there but at least I don't have to worry about anything

0% fraud liability for the win

 

[Daemoniac]

I adore Sony's consoles, and the games that are on there (and I've never been an online player anyway. At all), but this is going to really, really hurt their reputation as if it weren't bad enough as it is after the pricing failure of the PS3 and the absolute flop that was the PSP. If they can't get their act together with their pricing and generate some MASSIVE hype (that isn't then a let down), I get the impression they may not recover from this one...

 

[kaomao]

microsoft had exactly the same with xbox live in 2008.
with every(!) online gaming service this is 100% sure to happen once.
i have have a fake address and shit registered on my account, so I don't care about this, allready knew from the beginning this was going to happen once.
nothing is impossible to hack, unless you put the price of a death penalty on it.
chinese hackers will certainly be able to hack there "golden firewall" that blocks their country from the world, but they won't because they know it will get them killed.

Yes microsoft users like this one had the card wiped out back then, ouch
http://forums.dvdfile.com/game-hardware/65791-xbox-live-hacked-my-friends-credit-card-swiped.html

 

[JayB]

amazing that no one has received any direct email from sony about this? I mean, I get a fucking email every week telling me about shit to check out and download but nothing about this ... not like I can even sign in and change my password or anything

guess I'm gonna have to get a new debit card

Yeah I had to cancel two debit cards yesterday, any cards that even were deleted from their system they say could be compromised , because it is stored on their system from past transactions.

 

[JayB]

wow and I came so close to buying something off of the PSN like 2 weeks ago. haha, glad I didn't. Sucks for those that had their CC info on there. :-

I spend more of my time on xbl and only ever buy the prepaid cards since I've always been skeptical about someone accessing my CC info.

Also, even though you didn't have CC info on there, they still have your name, email,address, password,birthday, security questions. If you're one of those guys that uses the same password for everything, change that shit now. Be wary of any Playstation emails, don't click on anything in the body. Also even snail mail scams and bullshit.

 

[JayB]

and all that really leaked was stuff that could be found in the phone book.

You can find your email, address, password,birthday, security questions in the phone book? New to me.

 

[BrettT]

Sony claims the CC #'s were encrypted:

http://www.bbc.co.uk/news/technology-13231307

edit: not that this means anything...

 

[JayB]

Sony claims the CC #'s were encrypted:

http://www.bbc.co.uk/news/technology-13231307

edit: not that this means anything...

Yeah but whoever has them also breached Sony's entire network, I'm sure they can bypass some encryption.

 

[Ermz]

Same thing happened to a giant telecom network here. Class action lawsuit followed.

Sucks to be in an era where this can so easily happen, and your personal security compromised due to a company's negligence.

 

[bpcrshooter15]

You can find your email, address, password,birthday, security questions in the phone book? New to me.

Okay, shouldn't have literally said phone book, but that really wasn't the point. In modern age, for (too) many people, that stuff is basically public with the amount of info many people give out on facebook and such.
(But for the record, your address is listed in the white pages if you're listed. E-mail is also not difficult to find in public if the person has any sort of presence on the internet)

 

[Loren Littlejohn]

To me there really isn't any good reason to store CC numbers more than a few weeks in any situation.

Just like there is no good reason for google to save and store every single search that has ever been done on google.

 

[bpcrshooter15]

Yeah but whoever has them also breached Sony's entire network, I'm sure they can bypass some encryption.

Gaining access to a network and decrypting files in a database can be completely different beasts. Since Sony hasn't gone into detail about whether the data was properly hashed or the hack itself hasn't been detailed, there is no way of knowing. e.g. I can gain access to a network with an injection attack but that doesn't mean I can decrypt properly encrypted files on that network with modern hardware in my lifetime (or Earth's if it's really done properly).

 

[JayB]

Hackers claim to have credit card data, trying to sell the list :

http://news.cnet.com/8301-1009_3-20058513-83.html

 

[kaomao]

Gaining access to a network and decrypting files in a database can be completely different beasts. Since Sony hasn't gone into detail about whether the data was properly hashed or the hack itself hasn't been detailed, there is no way of knowing. e.g. I can gain access to a network with an injection attack but that doesn't mean I can decrypt properly encrypted files on that network with modern hardware in my lifetime (or Earth's if it's really done properly).

this
yeah it really depends on the algorithm being used.

 

[DeclanWhite]

luckily for me i spend all my time on music..

 

[bpcrshooter15]

Sony says separate Credit card database was encrypted. So reports of fraud could be coincidental, sales could be people bragging who really don't have the info. One inconsistency was the "sellers" of CC info said they had security codes from the back of cards, which aren't stored (or maybe even used) by Sony. I'm reading all this from a lot of sources, but it also appears that Sony is already thinking of ways to make it up to the customers for their patience and after physically moving the PSN system, rebuilding it with security in mind, single-handedly teaching 77+million people the importance of security principles first hand, and making all other businesses at least give a little more attention to security... there are some positives to take from this gigantic disaster. Dropbox is one example where similar flaws existed and shortly after the huge PSN disaster, boom - new client build designed around security which fixed those flaws(1.2.0).

 

[JayB]

Sony says separate Credit card database was encrypted. So reports of fraud could be coincidental, sales could be people bragging who really don't have the info. One inconsistency was the "sellers" of CC info said they had security codes from the back of cards, which aren't stored (or maybe even used) by Sony. I'm reading all this from a lot of sources, but it also appears that Sony is already thinking of ways to make it up to the customers for their patience and after physically moving the PSN system, rebuilding it with security in mind, single-handedly teaching 77+million people the importance of security principles first hand, and making all other businesses at least give a little more attention to security... there are some positives to take from this gigantic disaster. Dropbox is one example where similar flaws existed and shortly after the huge PSN disaster, boom - new client build designed around security which fixed those flaws(1.2.0).

hey , for dropbox, do I need to download the new version? Or does it automatically update?

 

[MartijnPaauwe]

Luckily i always bought those code cards in the gaming shop here. Because i don't have a credit card The situation sucks though

 

[bpcrshooter15]

hey , for dropbox, do I need to download the new version? Or does it automatically update?

I've never got mine to update automatically. Their updating policies are really unclear. they only push out certain releases and it seems like some get them, some don't. I just check changelogs every now and then.

1.2.0 is still considered "experimental". Stable release should be out in a couple weeks. It's been working perfect for me on Ubuntu. Haven't tested on Windows yet.
Here you go:
http://forums.dropbox.com/topic.php?id=37258& 37258

although sensitive files shouldn't go on these cloud services in the first place, if security is really a concern you might consider Wuala also.

 

[ahjteam]

Just got this via email from Sony:

Valued PlayStation Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

1) Temporarily turned off PlayStation Network and Qriocity services;

2) Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3) Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state/province, zip or postal code), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, to be on the safe side we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security, tax identification or similar number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant to review your account statements and to monitor your credit or similar types of reports.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at www.eu.playstation.com/psnoutage should you have any additional questions.

Sincerely,
Sony Network Entertainment and Sony Computer Entertainment Teams

Sony Network Entertainment Europe Limited (formerly known as PlayStation Network Europe Limited) is a subsidiary of Sony Computer Entertainment Europe Limited the data controller for PlayStation Network/Qriocity personal data