(7/18/11)
I've been through a lot of ups and downs in the last year or so, and as a result,
my workshop output has dropped dramatically. I never expected the volume of work that has been hitting me
since I started this operation, nor the resulting growing pains that have plagued me along the way. (Not to mention the way life in
general has knocked me around and forced me to often make my workshop time a lower priority than I want it to be.)
But before this starts to sound like me whining about things....(ack!)...let me get to the point:
I want to send a BIG thank you to all of my patient customers who have had to endure wait times that have
far exceeded what I estimated some time ago. You have all done it with unsurpassed coolness and understanding,
and not a single one of you has requested my head on a pole! (not that I know of anyway)
Some of you may expect as much from luthiers (I've heard it said that you always multiply
a luthier's estimate by at least 2...lol) - but it's not what I want to put my customers through.
I appreciate the opportunity to create your dream guitars - and the least I can do after extending your wait is make sure
that your guitars are everything you want and more. Know that this is my goal even more than ever!
In order to concentrate on speeding things along with guitars currently in progress, and also delivering as well as possible on my most recently
acquired projects -
I am going to stop taking new orders for a while.
It's certainly not good for business, at least where profits are concerned - but it's the best thing for my
current customers - and when I have caught up a little, I will be better equipped to deliver on time to new customers.
Apologies to anyone who has been chomping at the bit to order a new guitar! If it's any consolation - my most recent
quoted times have been in excess of 1 year, and I've realized that I don't have the space or the resources to deal
with that volume of guitars in my shop. There is also a good chance that by the time I reverse this decision, the actual turnaround
dates won't be any worse than if I quoted them now!
So thanks for taking the time to read my ramblings. Until next time.....