look, if you can't fucking hear the mics on the headphones coming out of the board, I sure as hell can't hear it over the phone bridge. fuck you very much. assholes.
all I know is that 99% of hotel a/v techs act like they have no clue how to do audio work and subsquently a) make my job three times as difficult or b) fuck things up completely. how these people keep their jobs is a mystery.