sorry, was so late when put this.
okey, the problem its this :
i do all the things for the disable power management in the the network adapter. i have a laptop, so i do it in the wifi adapter and in the ethernet (disabled). but i sill can´t do the process for use the license in the ilok page. i try many times and nothing.
yes, i check the support page!!
this the message in the ilock website:
We're processing your request
Please don't remove or insert your iLoks until the process complete.
The Active-X component that talks to your iLok was not initialized.
If your ilok.com client software was installed before June 4th, 2008, you need to update your client software by visiting this page to download a software update.
If you have updated your software, but there is currently a security warning at the top of your browser window from Internet Explorer that you need to click on the warning and let the Active-X component load. After clearing the warning, Try your ilok.com operation again.