just boght steven slate 4 and the trigger but....

manegarm666

Member
Jun 12, 2005
90
0
6
i can´t work the ilok for the steven slate trigger plug. i have windows 7 , and i checked clear the network adapter power in my wifi card and ethernet (disabled). but nothing.

some idea please?
 
I;m going to take a punt that English is NOT your first language??
Please try a little harder to explain WHAT exactly is going wrong.
 
sorry, was so late when put this.
okey, the problem its this :
i do all the things for the disable power management in the the network adapter. i have a laptop, so i do it in the wifi adapter and in the ethernet (disabled). but i sill can´t do the process for use the license in the ilok page. i try many times and nothing.

yes, i check the support page!!

this the message in the ilock website:

We're processing your request

Please don't remove or insert your iLoks until the process complete.

The Active-X component that talks to your iLok was not initialized.
If your ilok.com client software was installed before June 4th, 2008, you need to update your client software by visiting this page to download a software update.
If you have updated your software, but there is currently a security warning at the top of your browser window from Internet Explorer that you need to click on the warning and let the Active-X component load. After clearing the warning, Try your ilok.com operation again.
 
yes i have the account and the license.

yes i installed the drivers many times!

yes mozilla, explorer, chrome