So I have some effects units that broke in shipping which TC Electronic said they'd fix for free. However they discovered that one unit had been superglued by us in a ttempt to repair it so they charged me 100 bucks for that repair.
The thing is, when it broke, Nick our guitarist said he could fix it, and superglued it, thus rendering it totally useless, whereas before you could still use the unit, it just had no knobs. After the glue job the unit was completely useless.
However, I'm the owner of the effects unit. Is it fair for me to ask Nick to at least help with if not cover completely the cost of the repair, which, if not for the glue job, would have been free to fix?
Sam says no but I say yes. What does everyone else think?
The thing is, when it broke, Nick our guitarist said he could fix it, and superglued it, thus rendering it totally useless, whereas before you could still use the unit, it just had no knobs. After the glue job the unit was completely useless.
However, I'm the owner of the effects unit. Is it fair for me to ask Nick to at least help with if not cover completely the cost of the repair, which, if not for the glue job, would have been free to fix?
Sam says no but I say yes. What does everyone else think?