***** WARNING: Do not install the latest iLok software! *****

[jipchen]

I'll quote this Gearslutz post: http://www.gearslutz.com/board/music-computers/844460-warning-do-not-install-new-ilok-software.html

Do NOT synchronize your iLok(s)!

iLok (PACE) performed a database update this weekend that *invalidated* a significant number of VALID permanent licenses.

This issue affects thousands of users.

If you install the latest iLok software, and synchronize your iLok(s), you risk losing permanent licenses - they will be converted to "Temporary".

Software will NO LONGER AUTHORIZE.

DO NOT INSTALL THE LATEST SOFTWARE.

DO NOT SYNCHRONIZE ANY OF YOUR iLOKS.

Licenses from the following companies are known to be affected:
• Antares
• McDSP
• Melodyne
• Sonnox
• SoundToys
• Waves

iLok (PACE) is aware of this issue.

 

[~BURNY~]

Thanks for the hint!

 

[Trevoire520]

Thanks for the heads up. Gonna spread this around.

 

[cfh11]

god i hate iloks

 

[~BURNY~]

Any news on this? I need to install my plugins on a new system shortly? What do I do?

 

[jipchen]

Judging by the comments on gearslutz it works for most people, or at least it does if you take the steps described here:
https://www.ilok.com/knownissues.html

 

[~BURNY~]

Judging by the comments on gearslutz it works for most people, or at least it does if you take the steps described here:
https://www.ilok.com/knownissues.html

Thanks!

 

[Markdude]

Finally seems to be working for me.

 

[greyskull]

AAAAAAAND this is why I don't update stuff.

 

[jipchen]

Tried to get my PT 10+11 license (upgrade from 9) and now I have my PT9 license deactivated and greyed out, and I can't activate PT10/11 because of the incomplete surrender bug. It's now on their website, too:

Help for incomplete surrenders
Our entire team is working around the clock to fix incomplete surrenders of licenses that stalled some users' license upgrades. If you have not yet placed a support request, please use this link: https://www.ilok.com/support.html?type=gn

The repair/sync didn't fix it for me, and I have an open support ticket.
So if you don't have to, don't update yet.

 

[~BURNY~]

Seems to be working here so far. I installed it on a fresh Win7 64 system. I have Slate Digital, Soundtoys, Line6 and TwoNotes products.

 

[Joelegend]

alot got fixed yesterday, was finally able to run the try version, but want back to PTMP9 very due to the lack of working plugings, mainly superior drummer.