Me [answering phone]: Hello [standard phone-answering spiel]
Caller: Hello? Um, yes, I'm just out driving and I can see a fire? I'd like to report it please
Me: Thank you, have you called Triple 0?
Caller: No, it's only a small one. Do I need to call Triple 0?
Me: Yes
Caller: Oh, ok then, I'll do that, thanks
Me: Thank you
Caller: Hello. Can you tell me where the nearest fire station is please?
Me: Where do you live?
Caller: Newtown (or somewhere like that)
Me: Well, there's a fire station in Newtown
Caller: Yes, but I want to volunteer for the bush fire brigade
Me: Well, there aren't any bush fire stations in Newtown
Caller: Oh. What's the closest one?
Me: Probably Sutherland or Blacktown
Caller: Oh. That's a bit far isn't it
Caller: Hello? There's a little fire by the side of the road here, can you send someone out please?
Me: Ma'am, you have to call Triple 0 to report a fire
Caller: But it's only a rubbish bin. I don't want to bother them.
Caller: Hello? Um, yes, I'm just out driving and I can see a fire? I'd like to report it please
Me: Thank you, have you called Triple 0?
Caller: No, it's only a small one. Do I need to call Triple 0?
Me: Yes
Caller: Oh, ok then, I'll do that, thanks
Me: Thank you
Caller: Hello. Can you tell me where the nearest fire station is please?
Me: Where do you live?
Caller: Newtown (or somewhere like that)
Me: Well, there's a fire station in Newtown
Caller: Yes, but I want to volunteer for the bush fire brigade
Me: Well, there aren't any bush fire stations in Newtown
Caller: Oh. What's the closest one?
Me: Probably Sutherland or Blacktown
Caller: Oh. That's a bit far isn't it
Caller: Hello? There's a little fire by the side of the road here, can you send someone out please?
Me: Ma'am, you have to call Triple 0 to report a fire
Caller: But it's only a rubbish bin. I don't want to bother them.