We had two rooms reserved, one for me and my (pregnant) wife, and one for my friend Roman and his wife. Three of us are gold badgers. And now none of us have a room at the Artmore. We also reserved a year ago. When they called today to give us the boot, they also said this was because Glenn needed more rooms. They made us reservations at the Residence (for lesser rooms- thanks a lot) and guaranteed that we will never book a room at that place again.
Obviously I wasn't the only one they are bullshitting to that Glenn is the reason why they are now over booked.