Presonus firepod FP10 - BLUE LIGHT ON, BUT NOT SYNCHED

ValleyStudios

Member
Jul 21, 2012
175
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my firepod was just working the other day, and i turn it on this morning, and all of the sudden, the blue light is on, and it wont go red. AT ALL ever. and it wont connect to my computer. Does anybody know whats wrong?
 
My firepod FP10 was working yesterday while tracking a band. when i usually turn it on, it goes red, then sync's to blue. now when i turn it on, it stays blue, and the computer does NOT recognize it.
 
That means its not a problem with your computer or drivers. Looks like you will have to take it to a local authorized dealer and have it rma'd. <queue the violins>. Sorry. It cost me about $100 to get mine fixed when plugging in the firewire cable backwards fried the PHY and a couple caps and it took about a month.
 
Contact Presonus. This happened to my old Firepod. They charged me shipping only and fixed it very quickly. I sold it a couple years later but it worked solid after that.
 
+1 to the rest of these folks. unfortunately, you probably have a dead firepod. fortunately, presonus support is good, and they'll fix it for you at a reasonable cost. it was like 80 bucks I think back in 2008 when I had it done. you can smoke a firepod, resulting in this behavior, by plugging the firewire cable in backwards. they also overheat when left on for long periods due to a design flaw/deliberate lack of fans/cooling, in order to keep the price of the units down...a presonus rep will tell you not to leave it on 24/7.
 
My firepod FP10 was working yesterday while tracking a band. when i usually turn it on, it goes red, then sync's to blue. now when i turn it on, it stays blue, and the computer does NOT recognize it.

Not sure if this is too little too late, but I rely on these kinds of forums for troubleshooting, so if this doesn't help you, maybe it'll help someone else. :Spin:

I recently moved my studio and when I reassembled everything and hooked up my two FP10s, one of them behaved exactly like this. Blue light stayed on whenever the power switch was on....never turned red. No connection to the computer. :bah:

After some research, I discovered that lots of folks have had to send their units in for similar problems. Average repair cost + shipping (to Presonus) is $85-$100. :erk: Appartently, there are a few capacitors that are located close to the power transformer on the circuit board that are susceptible to blowing. I'm fairly savvy with soldering, etc, so I thought I would crack open the unit (completely out of warranty) to see if I could find anything obvious. :err: Low and behold, right next to the transformer, was a blown capacitor. 16V 470uf. I looked up a supplier of the SAME EXACT capacitor type/manufacturer and bought 4 (@ $0.05/ea). They arrived today. I de-soldered the old one out and soldered a new one in its place. Hooked everything back up and it behaves normally. :headbang: Turn the switch on, light turns on blue, then after about 3-4 seconds, turns red. It connects perfectly with the computer as well; the light turning blue after computer recognizes it.

Of course, if you're not one for working on circuit boards (it can be a bit tedious o_O), or if you [somehow] still have a warranty on your unit, I wouldn't advise trying it on your own. But if you're comfortable with that kind of thing you, may be able to save yourself some time and money. That said, let me know if I can provide you with some photos of where I had to replace my capacitor. It's pretty easy to spot a blown capacitor. Just type "blown capacitor" in Google images.
 
thanks man and thanks a lot!!! im in south america and it would cost me about 200 usd to fix it!!! im a soldering guy so i just changed the capacitor and boilà its working again!!! this one is a filter for 5.4 volt that control de oscillator of the unit ,can be replaced for any capacitor above 470mf but under 1000 and it would work just fine,but theres a problem cause of this malfunction the unit sent 30 volts where supossed to be 15 so some of the channels just sent noise ch 1 to 4 ,maybe the ops are damage cause overvolt but the rest works fine.when i change the capacitor the volt became 15 again but the ops well they just dont work so i use channel 5 to 8.

Not sure if this is too little too late, but I rely on these kinds of forums for troubleshooting, so if this doesn't help you, maybe it'll help someone else. :Spin:

I recently moved my studio and when I reassembled everything and hooked up my two FP10s, one of them behaved exactly like this. Blue light stayed on whenever the power switch was on....never turned red. No connection to the computer. :bah:

After some research, I discovered that lots of folks have had to send their units in for similar problems. Average repair cost + shipping (to Presonus) is $85-$100. :erk: Appartently, there are a few capacitors that are located close to the power transformer on the circuit board that are susceptible to blowing. I'm fairly savvy with soldering, etc, so I thought I would crack open the unit (completely out of warranty) to see if I could find anything obvious. :err: Low and behold, right next to the transformer, was a blown capacitor. 16V 470uf. I looked up a supplier of the SAME EXACT capacitor type/manufacturer and bought 4 (@ $0.05/ea). They arrived today. I de-soldered the old one out and soldered a new one in its place. Hooked everything back up and it behaves normally. :headbang: Turn the switch on, light turns on blue, then after about 3-4 seconds, turns red. It connects perfectly with the computer as well; the light turning blue after computer recognizes it.

Of course, if you're not one for working on circuit boards (it can be a bit tedious o_O), or if you [somehow] still have a warranty on your unit, I wouldn't advise trying it on your own. But if you're comfortable with that kind of thing you, may be able to save yourself some time and money. That said, let me know if I can provide you with some photos of where I had to replace my capacitor. It's pretty easy to spot a blown capacitor. Just type "blown capacitor" in Google images.
 
bongobassman how could I get some photos of the process for changing the cap? Actually can you tell me how to open the box? I can smell a burnt component. When I saw your thread I got some hope. I took off the four screws on the sides and the gray side pieces came off but I don’t see how to remove the case. Do you have to remove all of the panel mounted jacks (mic ports on the front and instrument jacks on the back and screws, etc) to remove the circuit board?
 
I will say, I replaced the cap when a similiar thing happened, except my cap was near the front, but the power switch connector was also burnt. It got the unit back on, but it would stay blue, and never switch to red. That was months ago, still haven't sent it in, but I've sent in another one TWICE for FW chipset issues. It's almost always 80 bucks for everything so far.
 
It's NEVER too late!! LOL! :saint:

thanks man and thanks a lot!!! im in south america and it would cost me about 200 usd to fix it!!! im a soldering guy so i just changed the capacitor and boilà its working again!!! this one is a filter for 5.4 volt that control de oscillator of the unit ,can be replaced for any capacitor above 470mf but under 1000 and it would work just fine,but theres a problem cause of this malfunction the unit sent 30 volts where supossed to be 15 so some of the channels just sent noise ch 1 to 4 ,maybe the ops are damage cause overvolt but the rest works fine.when i change the capacitor the volt became 15 again but the ops well they just dont work so i use channel 5 to 8.