My printer went on the fritz--continually blinked the Ink Empty light and wouldn't print no matter if I put in a new black ink cartridge or not. I print stuff all day (black and white), so it was a serious issue. Tech guys came over and played with it for an hour, then left, then came back again and couldn't fix it still. Suggested replacing the printer.
I had the idea to try switching round the COLOUR cartridges with my co-worker's. It FIXED it. The tech guy said that the printer must be checking the colour and b/w cartridges to make sure both are full before it allows you to print, and despite having used the colour cartridge maybe four times ever, it was empty. Must have dried up or something.
So, because of HP's design, we have to buy a NEW colour cartridge I will never use, just so I can print in black and white. Christ.
I had the idea to try switching round the COLOUR cartridges with my co-worker's. It FIXED it. The tech guy said that the printer must be checking the colour and b/w cartridges to make sure both are full before it allows you to print, and despite having used the colour cartridge maybe four times ever, it was empty. Must have dried up or something.
So, because of HP's design, we have to buy a NEW colour cartridge I will never use, just so I can print in black and white. Christ.