I think everyone who goes into any form of business fails to realize your not a personal concierge to your clients, its a mutual exchange. If you have a surplus of clients why would you even bother worrying about hurting the feelings of some 15 years old's who clearly don't respect your house? I'm guessing that's the only reason you would even ask a question like that.. email them their shitpile of music and let them fail on their own, how else are they supposed to learn, with reason? Either tell them to fuck off or don't answer your phone. Time has value, why would you waste it with retards when you can just as easily line up someone else who respects music and what you do as a recording artist.