An excerpt from the RD review I'm working on:
Next is the album's first single, I'm Sorry. For those who scratched their heads after learning that Evergrey was doing, of all things, a Swedish pop song, rest easy. This is 100% Evergrey, the only disappointment being its brevity. It begins as a delicate ballad but quickly builds in tension, and the chorus is excellent: Tom's strength is such that he can make a simple phrase like "I'm sorry", which is repeated four times, sound cathartic.