Absolutely no idea man, sorry. I'm in England so I'm not really familiar with the service, but I'm guessing it they can't deliver it to the pharmacy for you to go collect perhaps they'll just deliver it to your home address? Or another CVS location... have you contacted UPS themselves? That's what I'd do. Try and give them a call maybe...
Good luck! Hope you can get it soon!!
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Only listened to it twice. It's alright, I wasn't a big fan of Book of Souls and I feel kind of similar about this one. I absolutely LOVE The Writing On The Wall though, especially the intro...