Here's the long, tall and short end of professionalism.
1. Your fans help you by: buying your tix, merch, recordings and everything else out there they can get their grumbie hands on. YEAH!
2. You launch a separate site for fans in appreciation and charge a fee to those faithful followers that are devoted to you. To have a one on one ability with the band. There's a fee, $25.00 (OF COURSE) But I'm in! Here's my money!
3. Thank your fans by offering a meet and greet to 20 or so knuckleheads who are actually paying attention. Meet and Greet, YEAH!
"finale a band that cares to meet their fans!"
4. Point, click, join, get a shirt and some swag (someday when they ship) and you're in. Right?
5. Meet and Greet day of show, (no details on CDC site, as told in confirming email, to go to Tours and check for the event where and when times.) That didn't happen... So off to the venue at 2pm VA. time, where finale someone tells you, you're on THE LIST and they will make an annocement at 8:30pm for you to meet the band outside of the venue. YEAH! Getting the itch! Can't Wait!
6. 8:30pm, comes, no annocement.... 8:45pm still nothing. Go to Club Owner and ask. Tells you it's been bumped up to 9:15pm. Okay, fine, just don't fuck us! 9:15pm comes, second band still playing, no annocement in between songs. Band plays until 9:30pm. Still no annoucement. WTF???
Then another mgr dude says, there's no time, they'll do it after the show.
THRAX plays, walks off and out the muddafuckin' door. We the IDIOTS with passes, Line up stage right where we were told to be. Bouncer dude says, I don't think they are doing the meet and greet. All of you have to leave here and go up front and wait. So 25 of us, schlep up to the front doors. People at the door are like, We haven't been told what's goin' on with that. So the fans that we are (Don't TAKE "NO" FOR AN ANSWER!) Go back to the inside of the club and they tell us to go out back. We're off and running. Only to see, Joey, Scott and Frank. Leaving in a mutha fucking SUV! WTF????
The bus is there, and Charlie and Danny are on it still. Roadie tells us everyone is gone, (what a dick, that he thinks we can't see them through the curtain). Then Charlie comes out 20mins later to get in an SUV. At least he stopped for some signing but wouldn't do pics. CHARLIE, THANK YOU MAN!!! He mentioned he was getting a shower and coming back. Okay, bro.... Never saw Danny leave. Then a roadie came and told us all to split. That the band was sick and was not coming back. Danny still in bus...
7. NOW... The professional thing to do here is to make it up to all us faithful fockers who stood in the rain, joined a club that nothing has shipped from and paid attention to be one of the 25 peeps for this meet and greet.
IS regardless of WHO fucked this up (Since the club told you all did and your people told us the club did) Who cares wins! RIGHT? It doesn't matter how it got fucked up. You should have said something to us fans during or at the end of the show to let us know something. You owed us that much. And if you couldn't do it for whatever reason, then offer something in return for us being there for you!
Some of us were there 3 hours before the doors opened so we wouldn't miss the chance to meet you since, their was no posted info on what time this would take place. Paybacks are a bitch, But the band certainly owes us something. We gave you our time and money. You promised something that you didn't deliver.
Now I ask you, is that fair?
No it isn't....
And I'm shocked by your lack of respect for us.
Especially, old focking moshers like me who've been there since the 1st album.

uke:
