OT: Who gets the last word?

[nafnikufesin]

I'm on call tonight, so no drinking for me

But as a consolation, I ordered my HD-PVR satellite package. It doesn't get installed until January 24, but I'm going hi-def baby!

 

[Riehlthing]

that's sweet. still haven't ever seen hi-def anything.

 

[nafnikufesin]

I was debating about sticking with the cable company or switching to satellite, but the cable company doesn't offer any promotions to existing customers, so they wanted to charge me full price for an inferior receiver, when I could get a superior receiver for $450 less by switching companies. They're so busy trying to lure new customers that they can't keep their existing ones?

 

[Riehlthing]

sounds about right. alot of companies don't see that losing customers is worse than getting a new one.

 

[nafnikufesin]

Well, our cable company has lost one

 

[Riehlthing]

it's harder to get a customer to comeback, than to have not lost one in the first place. some companies realize that, others don't. msn realized it, have a department that is dedicated to only retaining customers. I was a trainer for that. and tmobile has what they call, "trigger" statements training. where if you hear someone use one, you try and retain them. do something. was happy when my trainee's went out on their own taking calls, had the highest save percentages out of any other training class.

 

[nafnikufesin]

I gave the cable company an opportunity to keep me, and they never called me back.

 

[Riehlthing]

not worth the callback then, in their thinking.

 

[nafnikufesin]

Happy New Year

 

[Riehlthing]

yeah, happy new year

 

[nafnikufesin]

Or, happy new beer...

 

[Riehlthing]

is it beer'o'clock yet?

 

[nafnikufesin]

It's always beer o'clock somewhere

 

[Riehlthing]

definitely. how was being on call last night? have to go in?

 

[nafnikufesin]

I initially got home at 1 in the afternoon, but then got called back in for a couple hours at 3. Got home by dinner and was home for the rest of the night. The resident was there until around midnight, the last time she called me was around 11 pm.

 

[Riehlthing]

that wasn't too bad then. could have been a lot worse. having to actually work.

 

[Arg_Hamster]

Fuck, insomnia once again and nothing good on TV.

 

[nafnikufesin]

Isn't nothing on good for insomnia?

 

[Arg_Hamster]

Isn't nothing on good for insomnia?

Who knows... I can´t watch something that is boring anyway.

Maybe a late night session with Erasure and Roxette will get me tired.

 

[Riehlthing]

that's a decent sk book, not his best though