drew_drummer
Dancefap
This is just ridiculous now. I could've hired out a studio and recorded my own samples in this time. Fail.
SLATE DRUMS EX - $20 on audiomidi.com
- Thread starter TheDriller
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drew_drummer
Dancefap
But could you do it for £13?
Actually, I could do it for free, but that's not the point!!
greyskull
Member
- Mar 22, 2006
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theforgotten
Member
Soundlurker
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- Nov 19, 2005
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I'd say it's Audiomidi's fault. Anyway it's not that big a deal, it's just really frustrating because I'm in a complete blackout since I got an order confirmation.
cloy26
d00d
slashvanyoung
Dopefish lives!
cloy26
d00d
Chris_P_Critter
Freeze Tag Assassin
It took me an hour and a half to get the passcode email. I tried the link, the servers were down - so I emailed Slate Support, and they got back to me in an hour (despite me emailing them at about 2am US time).
I tried again the next day, got the login page but couldn't login (as I posted on here). Left it about half a day and still no luck, so I emailed Slate Support again - and again they replied within a couple of hours. The next day I got the "Server upgrade" message just as they'd told me.
Tried again last night, got in first time, downloaded the whole thing in around an hour; no problems, no slow speeds, no corrupted files.
So yeah, it has been really messy and it's taken longer than it probably should have - but the Support guys at Slate have been quick to reply to me both time I emailed them, they've been courteous and apologetic, they've been up front and said "yes we're having issues, but this is how we're trying to fix them, please be patient" rather than just fobbing me off with excuses, and they've written the emails personally rather than just mailing out a stock response. Like Executioner said, if I'd ordered a hardcopy of it I'd still be waiting for delivery - and if there'd been a problem with that, it would have taken a lot longer to sort out.
Of course you're going to get annoyed if you sit there refreshing the page every 5 seconds going and it still doesn't work. If it doesn't work, go do something else for a few hours (at least) before you come back to it. Seriously, if you feel "outraged and humiliated" because the 'ickle bitty dwum samples won't download, you have more pressing issues in your life than a borked server.
Steve
I tried again the next day, got the login page but couldn't login (as I posted on here). Left it about half a day and still no luck, so I emailed Slate Support again - and again they replied within a couple of hours. The next day I got the "Server upgrade" message just as they'd told me.
Tried again last night, got in first time, downloaded the whole thing in around an hour; no problems, no slow speeds, no corrupted files.
So yeah, it has been really messy and it's taken longer than it probably should have - but the Support guys at Slate have been quick to reply to me both time I emailed them, they've been courteous and apologetic, they've been up front and said "yes we're having issues, but this is how we're trying to fix them, please be patient" rather than just fobbing me off with excuses, and they've written the emails personally rather than just mailing out a stock response. Like Executioner said, if I'd ordered a hardcopy of it I'd still be waiting for delivery - and if there'd been a problem with that, it would have taken a lot longer to sort out.
Of course you're going to get annoyed if you sit there refreshing the page every 5 seconds going and it still doesn't work. If it doesn't work, go do something else for a few hours (at least) before you come back to it. Seriously, if you feel "outraged and humiliated" because the 'ickle bitty dwum samples won't download, you have more pressing issues in your life than a borked server.
Steve
drew_drummer
Dancefap
I emailed Slate support four days ago now... not gotten a response. I cannot login to download any files; although I'd rather have wav's anyway.
Executioner213
Ultimate Meatbag
I emailed "Sales @" and got a response in a few hours. I got a response from aMDownloads.
I just said I hadn't gotten my passcode for a couple of days, was wondering if everything was going ok, thanks for your time, etc... Even though it's their fault, keep it cordial and they might help you out sooner.
I got it running, but have yet to figure out how to get SOUND to come out, so thats the next feat. Also, I just ended up using Firefox's normal ol' download manager and got the files in 2 hours...long enough to go watch The Wolfman and have em done by the time it was over. No download problems here.
AudioGeekZine
arsehole know-it-all
Soundlurker
Member
- Nov 19, 2005
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Yeah that's what I did, only I sent it to the other mail. I'll probably get one Monday...maybe.
FWI I'm also using Kontakt player 4 with no problems
I guess it is only shipped with 3.5 because that was the version when they put the package together.
stuh84
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- Apr 16, 2002
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Managed to get the samples over the past 24 hours, and I gotta say, I am impressed. Comparing this to my old stuff (with DFH2 [not superior, the EastWest version], along with sneap derived kicks and snares), its FAR superior.
Now this means I can't blame my drum samples for my mix problems any longer.....
Now this means I can't blame my drum samples for my mix problems any longer.....
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