Jarkko Mattheiszen
The FU guy.
Regarding the Vista SP1, I can't believe how many problems it brought. My favourite was when I ran into a neughbour who asked if I could check what's wrong with their laptop. Sure, I'll check it out. Turns out it just flat out didn't boot past POST. No chance for recovery installation, nothing. I asked them what was the last thing they did with the laptop when it was working. "We downloaded the Vista SP1 and rebooted." I told them to get it to the warranty service and left completely unable to help them.