Floor Jansen's Open Letter to Fans

Justin G

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Jul 28, 2007
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I read this at www.bravewords.com and thought it was worth sharing here:


Nightwish vocalist Floor Jansen is currently on the road in South America with Revamp. She has issued an open letter to the fans:

"Dear fans,

After nightmares and many worried thoughts, I decided to write this letter in reaction to the negative messages that are going around about me on the Internet. Messages that hurt me very much because they're either not true or they are based on the interpretation of a person with different expectations. I feel the need to explain myself to hopefully stop the negative reactions.

I am a humble person. Happy with what I am doing and grateful for all the support.

When I have the opportunity to meet fans that support me, I always try to do so. However, sometimes it's not possible to meet. This is not because I don't want to, but more because time or energy doesn't allow it. It's nothing personal.

Next to this, I must stress out that my reason of being on tour is to play good shows! Meeting fans and taking pictures is an extra I would like to offer when time and energy allow it. It's not something a fan can presume to have…

If I meet people and I ask not to touch me, this again is nothing personal. I don't like it. Some people (in general) are more physical than others and I am not comfortable with touching strangers or being grabbed. There are dozens of people every day who want this and I try to politely tell people not to touch. It's a personal boundary I ask people to respect. If you're a fan, you should be able to respect this.

"During the first show in Brazil, I almost tumbled over on stage because I lost my balance at the moment more than a 100 people at the same time used their flash on their photo cameras. I asked people to stop using flash because of that, in a nice way… I had to repeat this request a few times. I am not asking it to nag about something….only because we as a band cannot do the show well with it.

I am asking for understanding and respect. I'm sad that some people got mad and called me a diva for it.

Filming during shows is not allowed. But everyone does it, so it almost became normal.

If you, as a fan of us, want to film something of the show, I think you should do that. But if you want to film the entire show, I must say no. I also say no to people who film on stage, with the camera too close. It's intimidating and distracting and the person holding it is not rocking along with us, he or she is just standing there, focusing on making a bootleg.

Is that support for a band? Is that having a great time?

It would please all of us on stage if the focus is more on the moment and not on making pictures and films for later or Internet.

Now, I hope I have been able to explain why some things are the way they are. And that I love touring, making music, doing shows and meeting fans.

I am not an arrogant bitch but if you think that I am, based on a brief moment, because you got disappointed and I was not able to meet your expectations, I ask you to reconsider these expectations and to look at the same situation again, also a bit through my eyes. I try to understand you as well. I understand you waited and want a moment with me. That is why I do my best to meet people as much as possible (for example: meet-and-greets every day and photos and autographs with everyone who comes to the hotels and airport). I also try to include our fans into our world by making tour reports. I spend hours on making them. For you!

So, I hope tonight I can sleep better knowing I told you this. Asking for mutual understanding and respect."



I was just arguing yesterday on another forum that metal shows are not the stereotypical misogynist scenes and that female performers and attendees were probably safter at metal shows than most other genres. I have to admit this has me questioning that a bit. Why would anyone think they were entitled to touch her and lash out at her when she won't oblige? Would you do the same if the dude from Sabaton didn't want to hug you?
 
I was just arguing yesterday on another forum that metal shows are not the stereotypical misogynist scenes and that female performers and attendees were probably safter at metal shows than most other genres. I have to admit this has me questioning that a bit. Why would anyone think they were entitled to touch her and lash out at her when she won't oblige? Would you do the same if the dude from Sabaton didn't want to hug you?

A lot of what Floor talks about stems from her tour with Revamp in Brazil and the rest of Latin America.

I think it came out a (stupid) existing cultural difference. South American people (especially us Brazilians - and trust me, I'm not too fond of it) have no sense of "personal space." The whole idea for us is non-existent. There's no such thing as getting too close to someone when speaking, too touchy, etc. In Brazil for instance, stepping away from the person talking to you (as you would here for having your personal space invaded), is many times considered rude and arrogant. Funny how it's the exact opposite over here - you're rude for getting "too close."

Now let's do the Math. Brazilians are known for being *extremely* active in social media. We're also known for being online bullies. We're also dramatic and tend to make things bigger than they are. Add that to what I mentioned above. Boom.

Lucky for me, a lot of these traits have been left long behind. :)
 
I don't think it's a sex thing. I think that's just a people thing. Some people are touchy feely, some are not. Personally I'm open to handshakes and hugs and whatnot, but I have a friend who is EXTREMELY averse to this and it was only after years (and her being in our wedding) that she finally hugged my wife and I.

It really just boils down to respecting people's private space. Sex and status has no real bearing on it. Some fans just have a misconception that they should get to have a hug or whatever with the objects of their adoration. Those people are still people, and their have all their own preferences.

And like Milton said, cultural differences play big.
 
I was just arguing yesterday on another forum that metal shows are not the stereotypical misogynist scenes and that female performers and attendees were probably safter at metal shows than most other genres. I have to admit this has me questioning that a bit. Why would anyone think they were entitled to touch her and lash out at her when she won't oblige? Would you do the same if the dude from Sabaton didn't want to hug you?

I think the subject doesn't come up for men because there is no fear that something untoward might happen because of it. I know many women tend to be on guard, particularly when surrounded by people they don't know.

Also, I would also expect that there are some people out there who don't know the meaning of personal space. Personally, I tend to be hands off most people unless I'm invited. It is just safer that way.
 
A lot of what Floor talks about stems from her tour with Revamp in Brazil and the rest of Latin America.

I think it came out a (stupid) existing cultural difference. South American people (especially us Brazilians - and trust me, I'm not too fond of it) have no sense of "personal space." The whole idea for us is non-existent. There's no such thing as getting too close to someone when speaking, too touchy, etc. In Brazil for instance, stepping away from the person talking to you (as you would here for having your personal space invaded), is many times considered rude and arrogant. Funny how it's the exact opposite over here - you're rude for getting "too close."

Now let's do the Math. Brazilians are known for being *extremely* active in social media. We're also known for being online bullies. We're also dramatic and tend to make things bigger than they are. Add that to what I mentioned above. Boom.

Lucky for me, a lot of these traits have been left long behind. :)

Ah, that does provide a bit of context. Thanks.
 
It's interesting to me that I saw her come out to the Revamp merch booth and sign stuff for people (in Albuquerque) after her set. You had to pay a hundred bucks for VIP access to meet with Iced Earth. I didn't see anyone from Sabaton, but I didn't stay to see who came out after IE finished. But she was there. She was friendly. I don't remember anyone getting hugs. I saw a bunch of pictures taken, but not with people, just OF her and the band. All of which I'm fine with. She seems pretty awesome as a person. It sucks she had to write this.
 
For many years, I worked rock gigs/festivals in various capacities. In the rare times I had one of my kids with me, I would tell them to “…act like you’ve done this before”. Stay out of the way, don’t ask for an autograph, shake their hand if offered, be genial and a good representative of our community. To just “be cool” covers allot of ground.

On the other hand, if she doesn’t want to be touched, I suggest two guys holding a drum screen around her while they quarantine her ass to the bus.
 
The flash thing is a pet peeve of mine. I will take photos, but I always make a point to remove the flash. I also don't like taking pics for the whole show. Usually I will take some the first few songs or so and then put it away.
 
I think it came out a (stupid) existing cultural difference. South American people (especially us Brazilians - and trust me, I'm not too fond of it) have no sense of "personal space." The whole idea for us is non-existent.

You ain't kidding. That was *really* hard to get used to in the Dominican Republic.

I was *just* talking about this sort of thing this morning with regard to the whole #yesallwomen movement and how the more well-known female performers at PPUSA don't tend to come out and socialize in the lobby other than at signing sessions - and how I can't blame them one bit for it. Marco and Floor are equally idolized, but Marco probably does not have to worry about someone getting grabby, and if he asks someone not to do something (ie, use blinding flash photography), they're generally not going to take it as a personal insult. Floor, or Simone, or Tarja, on the other hand... all it takes is one asshole, and they have to deal with that way more than you will ever know - especially given the fact that Floor felt the need to make a statement about it.
 
None of her requests seem unreasonable to me. I've always said she was a class act and this letter proves it - she puts her requests forward as diplomatically as possible.

Looks like some "fans" are only fans when they are getting extra special attention. Obviously some of these said-fans need to grow up a bit.
 
I got to meet her in Tempe, AZ earlier in the month when Revamp came through. She was really cool, very accommodating, and friendly with all the fans. I was able to shake her hand and let her know how much I appreciate her work.
 
I read this at www.bravewords.com and thought it was worth sharing here:

Nightwish vocalist Floor Jansen is currently on the road in South America with Revamp. She has issued an open letter to the fans:

"If I meet people and I ask not to touch me, this again is nothing personal. I don't like it. Some people (in general) are more physical than others and I am not comfortable with touching strangers or being grabbed. There are dozens of people every day who want this and I try to politely tell people not to touch. It's a personal boundary I ask people to respect. If you're a fan, you should be able to respect this.

This is also a health issue. When people shake your hands, touch you, etc.. infections, colds, etc.. can be passed on from them to you. Floor has to perform all the time, and if she has a cold because some fan gave it to her then she will have to suffer with it for a long time, it might affect her voice, and worse case mean she has to cancel shows.

If I were a performer I wouldn't want people coming up to me, grabbing me, coughing etc.. etc... I could probably limit my contact to a handshake if it were towards the end of a tour. As far as all this hugging crap is concerned, people can go screw themselves. I'm not into it and if Floor isn't either that's cool by me.
 
So...respect is not an option?

Respect is part of the "be cool" first paragraph.

I was being a bit cheeky with the second. Her situation is what it is and I would try to keep her out of "those" situations as much as possible, for everyone’s benefit. Someone might think it uncool for her to be absent but they'll be happier than if told "Don't touch me".