i feel pretty retarded ranting about this but it bothered me way more than it should have and also kinda confounded me so i guess i just need to get it out
so i'm at my register at work and this couple comes up - late 20s, early 30s - with a cartload of stuff. there's this HUGE boxed-up sink on top of their cart, over some other stuff, and some ceiling fans on top of the sink. so i'm trying to negotiate this precarious balance of stuff as best i can and the woman, who's had this scowl on her face since she got there and is just making all these snide remarks, is making me nervous as hell and the guy just seems generally pissed off.
i ring the sink up and it's $309. they say there's a display saying it's $249. i call the appliances dept, explain the situation to the woman back there and she kinda groans and says "i think i know the couple you mean" and says that the display is just a different kind than the one they have and that's it. i tell them, they say they have the display model, i tell her, she says that they DO have a different model, i tell them - this exchange happens like FIVE times before the guy opens the box and realizes that they do indeed HAVE THE WRONG MODEL.
the guy lifts the sink off the cart and asks where he can put it, because it's really heavy and he can't walk it back. at that point i just want them to be gone so i tell him he can put it on the counter of the register next to mine, which isn't in use and has a gate shut in front of it, and that i'll move it out of the way when i get the chance. so he puts it there, i keep ringing the stuff up, the woman keeps scowling and making me uncomfortable.
so the other register open gets a line and one of my supervisors, this 60-some year old lady who is one of the sweetest people on earth, comes over to the register next to mine saying she's going to open it but realizes she can't move the sink off of the counter. she gets frustrated with that and the woman points to me and in the most flippant tone possible says "Well, that's where she told him he could put it." my supervisor mentions that i should've told him to get a cart and take it back himself, i apologize, say i didn't realize she'd be using that register and say i'll try to move it when i can.
my supervisor walks away, the woman looks insanely pissed, i ask her if something's wrong and she says "Yeah, her attitude!" and i almost start laughing because this woman has been doing nothing but scowling at me since i saw her. so i finish ringing her up, get the number for the sink she's buying, charge her for it, she pays but has to stay there for wait for her husband to get back with the sink. i ask her if she's gonna need loading help for the stuff and she says no but then, in this super-mega-bitch-tone of hers says "I was just wondering if there was a gentleman in the store who could get the sink off that counter." i say i'll call someone and as i'm calling someone, a guy from another dept walks by with a flat-cart (fairly obvious indicator that he's gonna go do something) and she rolls her eyes and says "There's a guy right there." i just wind up grabbing one of the lumber guys who walks by and he does it
after that i get moved over to another register further down to do someone's break but the couple is still there and i guess the woman had asked my supervisor if she could talk to one of our managers about her attitude. so my supervisor calls one of the managers on duty who then comes over. when the manager comes over, the woman apparently asks my supervisor "Don't you have something to do?" as a way of getting her to leave them alone. so i'm on the next register dealing with like five other customers at once, and just see this woman talking to my manager pointing wildly at my supervisor and i, just going off.
yeah, i'm just bothered way more deeply by this than i should be but i fucking hate people like that - who are so fucking self-important and just fucking malicious. christ, there could be ramifications to my and my supervisors' jobs because of this bitch who took something that wasn't that big of a deal and not even her problem and just turned it into a shitstorm.
so i'm at my register at work and this couple comes up - late 20s, early 30s - with a cartload of stuff. there's this HUGE boxed-up sink on top of their cart, over some other stuff, and some ceiling fans on top of the sink. so i'm trying to negotiate this precarious balance of stuff as best i can and the woman, who's had this scowl on her face since she got there and is just making all these snide remarks, is making me nervous as hell and the guy just seems generally pissed off.
i ring the sink up and it's $309. they say there's a display saying it's $249. i call the appliances dept, explain the situation to the woman back there and she kinda groans and says "i think i know the couple you mean" and says that the display is just a different kind than the one they have and that's it. i tell them, they say they have the display model, i tell her, she says that they DO have a different model, i tell them - this exchange happens like FIVE times before the guy opens the box and realizes that they do indeed HAVE THE WRONG MODEL.
the guy lifts the sink off the cart and asks where he can put it, because it's really heavy and he can't walk it back. at that point i just want them to be gone so i tell him he can put it on the counter of the register next to mine, which isn't in use and has a gate shut in front of it, and that i'll move it out of the way when i get the chance. so he puts it there, i keep ringing the stuff up, the woman keeps scowling and making me uncomfortable.
so the other register open gets a line and one of my supervisors, this 60-some year old lady who is one of the sweetest people on earth, comes over to the register next to mine saying she's going to open it but realizes she can't move the sink off of the counter. she gets frustrated with that and the woman points to me and in the most flippant tone possible says "Well, that's where she told him he could put it." my supervisor mentions that i should've told him to get a cart and take it back himself, i apologize, say i didn't realize she'd be using that register and say i'll try to move it when i can.
my supervisor walks away, the woman looks insanely pissed, i ask her if something's wrong and she says "Yeah, her attitude!" and i almost start laughing because this woman has been doing nothing but scowling at me since i saw her. so i finish ringing her up, get the number for the sink she's buying, charge her for it, she pays but has to stay there for wait for her husband to get back with the sink. i ask her if she's gonna need loading help for the stuff and she says no but then, in this super-mega-bitch-tone of hers says "I was just wondering if there was a gentleman in the store who could get the sink off that counter." i say i'll call someone and as i'm calling someone, a guy from another dept walks by with a flat-cart (fairly obvious indicator that he's gonna go do something) and she rolls her eyes and says "There's a guy right there." i just wind up grabbing one of the lumber guys who walks by and he does it
after that i get moved over to another register further down to do someone's break but the couple is still there and i guess the woman had asked my supervisor if she could talk to one of our managers about her attitude. so my supervisor calls one of the managers on duty who then comes over. when the manager comes over, the woman apparently asks my supervisor "Don't you have something to do?" as a way of getting her to leave them alone. so i'm on the next register dealing with like five other customers at once, and just see this woman talking to my manager pointing wildly at my supervisor and i, just going off.
yeah, i'm just bothered way more deeply by this than i should be but i fucking hate people like that - who are so fucking self-important and just fucking malicious. christ, there could be ramifications to my and my supervisors' jobs because of this bitch who took something that wasn't that big of a deal and not even her problem and just turned it into a shitstorm.
OH SNAP!
