i friend of mine had a very similar situation. they gave him the registration code in the ticket but they never gave them the cd's. they told them you could download the software online. he then came back and said the only downloads there were on the internet were illegal. They still didn't give them the CD's because they said you could download from their website. So my friend ended up downloading the torrent and using his registration code to activate. about a week later they called him, telling him that the store DID have the CD's, they just weren't aware of it.
ROFL I think the same shit is going to happen to me dude. The people at this store are absolutely retarded. I just called them telling them what happend and the guy who sold me it (rodrigo) wasn't in yet so I asked to speak to the other pro audio guy. Told him what happend and he tells me that the files are all online and that he's pretty sure I don't need a cd.....So i'm like can I speak to your manager. He's like oh well he's not in yet and I was like whats his name so I can ask for him later and he says rodrigo :hotjump:
Are you fucking serious.....
not to be an ass, but this is a pretty bullshit statement
i manage a single department in a massive store, and my area alone has well over 20,000 individual SKU's...and i can tell you where each and every item is, and what its function/purpose is
yea, it required training and a bit of experience, but to say that it's unrealistic to expect people to know the shit they're selling is pretty erroneous!
+1 I agree with this I'm not asking the guy to like know every single aspect of the program, just know enough to actually sell it correctly. I wouldn't go to a car dealer and expect the people there not to know the cars they sell at least to some degree. So why should it be any different at any other professional and established retail chain/business.
I'd rather someone said "I don't really know, but I'll go find out/ask" than spout shit about something they don't know.
At least they're actually trying to help you and learn something. The willingness to learn is something I like to see in people, which is why I like this place I guess
+111111111