Dear Mr. Steven Slate....

geez guys i wasn't trying to be rude or cause drama. :erk:
The reason he gave for the extra charge was completely valid and I apologize to Mr. Slate for any disrespect i may have shown for calling him out like this. This happened to me twice from yellow matter, so i just wanted an answer. I definitely went about it the wrong way, and i'm sorry for causing any necessary drama on this message board. The last thing i would want is for this to turn into gearslutz.
I just assumed it was just like people on ebay who charge way more for shipping than it actually cost them, which get's on my nerves. I figured i wasn't the only person that noticed this when they received their package, so i made a thread about it.
no need to hate.

I said in the OP that i still loved the product
Best drum samples out there by far, and i will continue to buy from him and pay the $15 for shipping & handling without complaining



ps. $15 may no seem like alot to some of you(judging by some of the replies), but these are hard times, and i'm not made of money.
 
I don't understand why this thread is lame or not worthy. A customer has the right to be unhappy and to let it know, WTF ? In France, there is a moto saying "The customer is King" and I think that's correct, Mr Slate has the right to have some feedbacks (even negative ones) from his clients too, no ?
 
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I don't understand why this thread is lame or not worthy. A customer has the right to be unhappy and to let it know, WTF ? In France, there is a moto saying "The customer is King" and I think that's correct, Mr Slate has the right to have some feedbacks (even negative ones) from his clients too, no ?

Customer is unhappy about paying a price he agreed to pay. FAIL.

Steven has posted a ton here, given us special deals, etc. Customer makes a public stink about it, when he could have easily asked Steven before purchasing (like a normal person:)) or at least PMed him about it.


In France, do people go to McDonalds, buy a hamburger for a few bucks, and then bitch to management about the the price markup?:Smug:

sure they have the "right"....doesnt make it any less lame
 
In France, do people go to McDonalds, buy a hamburger for a few bucks, and then bitch to management about the the price markup?:Smug:
Nope, they bitch about the taste. :p
Anyway, Brian, enjoy the product you just bought. Period.
 
"Customer is unhappy about paying a price he agreed to pay. FAIL."
Too easy !! Does he have another choice if he wants those great samples ?
Anyway...

:Puke:




Do you have another choice when you to buy a Big Mac than to pay whats on the menu board?


Either pay it, choose another product, or go to Burger King instead.
 
I don't understand why this thread is lame or not worthy. A customer has the right to be unhappy and to let it know, WTF ? In France, there is a moto saying "The customer is King" and I think that's correct, Mr Slate has the right to have some feedbacks (even negative ones) from his clients too, no ?
if you seriously see no problem with the way this was done so publicly, without any prior private contact on the matter to the company, then there will be no explaining it to you.... you either understand this common social contract, or you do not.

and that's disregarding that this was an agreement he entered into with Slate when he ordered the upgrade, with the $15 surcharge clearly stated prior to submission of the order.

it was a low-class move, plain and simple... what's not to understand? It would definitely be less egregious if Slate were not a regular here and hadn't been so interactive with, and accommodating to, our little community... but it still would be out of order all the same.

anyway, brianhood has already apologized and removed the post... so why are you so hot to defend such a scandalous move when the OP has already removed the offensive material?

and your own argument about Slate not being a big company is EVEN MORE REASON to contact privately... not less. you are defeating your own points... so because Slate is not a huge company he should have to sell at whatver price the customer thinks is OK? he's already explained the expense.... it is justifiable, period. and this NEVER should have been a public discussion.

end of story.
 
if you seriously see no problem with the way this was done so publicly, without any prior private contact on the matter to the company, then there will be no explaining it to you.... you either understand this common social contract, or you do not.

and that's disregarding that this was an agreement he entered into with Slate when he ordered the upgrade, with the $15 surcharge clearly stated prior to submission of the order.

it was a low-class move, plain and simple... what's not to understand? It would definitely be less egregious if Slate were not a regular here and hadn't been so interactive with and accommodating to our little community... but out of order all the same.

anyway, brianhood has already apologized and removed the post... so why are you so hot to defend such a scandalous move when the OP has already removed the offensive material?

+1
 
I don't understand why this thread is lame or not worthy. A customer has the right to be unhappy and to let it know, WTF ? In France, there is a moto saying "The customer is King" and I think that's correct, Mr Slate has the right to have some feedbacks (even negative ones) from his clients too, no ?

You forgot about the other french motto: "We surrender" ;)
 
you paid several thousands of $ for the Waves Mercury Bundle and cry about 15$ for shipping here? Oo