This will be the last time I buy a game from Gamestop in there store. If I buy a game "New" I suggest you give me a wrapped copy, and not go fiddle in a drawer and get the game out and put it into said open box. I will buy there stuff online from now on if I need to get preorder exclusive content. Not only that you broke a clamp that holds the disc down on the box. This is unacceptable!!!!! Why does the new games look worse than a used copy. Oh and there should be a policy that they cant accept games that smell like cigarette smoke.