I'm strongly considering switching over to cable after my last run in with these punjabi fucktards. I was on the phone for a good 45 mins with "Ryan", better known in his native tongue as Muhammahed Farooq Dumbai. After going step by step through his "Toubleshooting for Dummies" manual, which included swapping the ends of the ethernet cable, making sure every wire is connected not once, but thrice, and then asking me to rub my belly while I patted myself on the top of my head, the dsl connection finally sprung back to life. Note that my insistence that the complications arising were external consistently went unheeded. Now I have to deal with a third tech sometime this week. The first one to come out said it was external, the second simply woke me from slumber and didn't do fuck all, and the third to be seen at a later date will probably be bringing me frankincense.